Frequently Asked Questions
How is this different from therapy?
Backsie is a self-help tool focused on clarity and pattern recognition. It's not therapy, counseling, or medical treatment. We help you notice thinking patterns and suggest small steps, but we don't provide diagnosis, treatment, or professional mental health services. Think of it as a clarity coach, not a therapist.
What happens to my data?
Your data is not used by general-purpose AI models and is kept private and secure. Backsie will not sell your data to third parties nor share it with anyone without your express permission. We maintain the highest standards of data security to keep your data safe from misuse.
What's a Pattern To Watch?
Often we unconsciously repeat certain patterns of thought or of behavior that keep us confined in a way that prevents us from reaching our goals. Backsie helps you see these patterns and can suggest realistic ways for you to surmount them in the daily challenges you face.
Sharing With The Backsie Community
If you choose to share an insight you think may help others, or share other elements of your interaction with Backsie, you'll be able to do so anonymously. This way you can help others in the Backsie community without revealing your identity.
How Does Backsie Work?
Backsie uses an approach called Agentic AI. This means Backsie has a number of agents specifically created to perform certain key tasks. Agents prevent Backsie from "hallucinating" like ordinary LLM-based AI and agents have access to the logic Backsie uses to help identify recurring patterns of thought and behavior, as well as to identify whether or not you should seek help beyond Backsie's ability to support you.
Who Is Backsie For?
Backsie is initially aiming to support people aged between around eighteen to thirty, but is able to help anyone of any age and sexual orientation in a judgement-free forward-looking way. Think of Backsie like a wise friend who's always available to you when you need to talk, day or night.
Will Backsie Diagnose Me?
Backsie doesn't rely on therapeutic models and on therapeutic categories. Backsie offers judgement-free, label-free compassionate support with the intention of helping you identify possible new ways of seeing existing challenges and freeing you to try new ways of being in the world.
Why Is Backsie Better Than ChatGPT?
Generalized Large Language Models like ChatGPT use training data from the Internet to create statistical associations between words and phrases. Much of the time these general models can sound human-like, but the information they provide is sometimes incorrect and they can't be relied on to interpret what you tell them in the way that a wise thoughtful friend would do. Backsie uses the ability of LLMs to draw on a wide range of general knowledge but supplements the LLM with very specific attributes such as identifying patterns of thought and behavior, seeing areas where improvements can realistically be made, and helping you reflect on your experiences in order to learn from them and become more empowered. These specific attributes are what makes Backsie an ideal "wise friend" in a way general LLMs can never be.
Will Backsie Always Be Free?
Backsie is free for our early beta users and will be free for an entire year from the date you download the app. After the free year is over, you'll have the option to subscribe to continue using Backsie if you want.
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